Senior Rent Administrator

Company: Breaking Ground
Location: New York
Posted on: April 8, 2025

Job Description:

90 Sands, 90 Sands Street, Brooklyn, New York, United States of America Req #2963Friday, March 7, 2025ABOUT US: We believe that everyone deserves a home!Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.Located in DUMBO, Brooklyn, 90 Sands offers 491 units of permanent, supportive housing to low-income New Yorkers, people living with HIV/AIDS, and chronically homeless individuals, including individuals with mental illness. Built on the former site of the Watchtower Society, the 30-story building features a multipurpose room for community events and meetings, a digital library/computer lab, and a fitness room. The Center for Urban Community Services provides comprehensive onsite social services, and Breaking Ground coordinates property management services.Reporting to the Assistant Building Director, the Senior Rent Administrator is responsible for overseeing the rent collection process and is the primary point of contact for tenant rent subsidies. The Senior Rent Administrator is responsible for responding to tenant questions and concerns about rent. The Senior Rent Administrator works closely with tenants and social services to ensure that rent is paid in full each month. The Senior Rent Administrator works closely with the Finance department to maintain accurate and timely rent records for tenants and to develop effective strategies for addressing and solving tenant rent issues. The Senior Rent Administrator works closely with outside counsel and with a variety of subsidy agencies.This position has a 35-hour work week.ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintain accurate income and rent information in various databases
• Prepare weekly reports of tenants' rent status, reason for arrears, current court status, Public Assistance arrears, and contact made with the individual regarding rent issues
• Prepare weekly reports following trends in general arrears issues and coordinating payment plans
• Maintain a clear and comprehensive list of due dates for all tenants in payment plans, court stipulations, and which tenants, in owing unpaid rent, are not entitled to special services within the building
• Meet with tenants to answer rent related issues
• Collaborate with social services on tenants' rent issues
• Collaborate with Entitlements Specialist to follow up on payments or grants from outside organizations
• Lead bi-weekly meetings with staff to communicate current arrears situations
• Draft legal documents, including 14 Day Demand notices
• Coordinate with maintenance department regarding additional repair or replacement charges
• Complete, review, and track all subsidy and lease renewals
• Oversee tenant rent changes, including those changes that affect rent subsidies
• Provide residency letters for individuals, when applicable
• Coordinate with outside counsel regarding non-payment legal action and make court appearances, when necessary
• Review legal and subsidy bills for accuracy monthly
• Conduct intake process for all move-ins
• Conduct move-in apartment ready inspections
• Assist with preparation of lease violations
• Conduct Housing Quality Standards (HQS) inspections with Maintenance Supervisor
• Serve as a primary contact for tenants regarding rent and lease related matters
• Assist with gathering pertinent information regarding serious incidents
• Perform other duties as assignedMINIMUM QUALIFICATIONS:
  • Bachelor's degree or equivalent experience
  • Minimum 1 year of experience working with special needs individuals; familiarity with rent, accounting, or banking required
  • Superior organization, analytical, and interpersonal skills; Ability to work with diverse populations; Ability to work independently and as part of a team; Ability to handle multiple high priority tasks simultaneously
  • Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
  • Strong proficiency with creating and maintaining spreadsheets databases
  • Current and active New York Notary license preferred
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Keywords: Breaking Ground, Yonkers , Senior Rent Administrator, Accounting, Auditing , New York, New York